Visual Six Sigma: Making Data Analysis Lean


pmwj50-Sep2016-Townsend-BOOKBook Title: Visual Six Sigma: Making Data Analysis Lean, 2nd Edition 
Author: Ian Cox, Marie A. Guadard, Mia L. Stephens
Publisher: John Wiley & Sons, Inc.
List Price:   $65.00
Format: Hardcover
Publication Date: June, 2016      
ISBN: 978-1-118-90568-5
Reviewer:     Mary E. S. Townsend
Review Date: August 2016



This book has two concurrent purposes, providing the reader with principles and basic foundational practices of Six Sigma and providing a basic tutorial and walkthrough of how to use JMP, a SAS tool, to perform analysis via graphs and charts.

Overview of Book’s Structure

This book has three main sections:

  • Section 1 – Background
  • Section 2 – Case Studies
  • Section 3 – Supplementary Materials

The Background section provides the foundational material for each main purpose of the book.

The Case Studies section provides six case studies presented as analysis projects across a variety of situations from manufacturing to marketing.

Finally, the Supplementary Materials section, which is just one chapter, offers advice on progressing to advanced JMP activities.


The two main sections, Background and Case Studies are the meat of the book.

The first background chapter is devoted to Six Sigma basics and the SAS extension of that, namely Visual Six Sigma. A second background chapter provides the basic tutorial of the JMP tool itself. The third chapter provides practical advice on the implications of data quality on performing Six Sigma analysis in general.

Each case study provides a diversity of different business scenarios that a Six Sigma practitioner might encounter across their career along with the challenges and one possible solution to each analysis project. The studies walk through the thought process of the senior analyst on the theoretical project applying lean analytical practices while using the graphical tools found in the JMP product.


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About the Reviewer

Mary E. S. Townsend, PMP

Texas, USA



Mary Townsend
, PMP, CSM, CISA has more than 30 years of experience in development and change of business process and technology. She has provided team and organizational coaching moving teams and organizations along the journey through Agile adoption. She has a Bachelor’s degree in Internet Technologies and Applications from Charter Oak State College.

She can be contacted at [email protected]


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