The Human Change BOK



Book Title:  The Human Change Management Body of Knowledge (HCMBOK), 3rd Edition
Author:  Vicente Goncalves, Carla Campos
Publisher:  CRC Press
List Price:  $59.95
Format:  Hard cover, 204 pages
Publication Date:   2018
ISBN: 978-1-138-57647-6
Reviewer: Danny Boswell
Review Date: December 2018



Change Management has been acknowledged as an important organizational method, and several books address a multitude of tools to address the concept. It is not a new topic. About 2,500 years ago, the pre-Socratic philosopher Heraclitus stated that nothing is permanent, except change. Once that is accepted, the more important question is what is to be done about it.

Several systems have been created to address change, and there are various change processes, procedures, and best practices. Those can be useful, and result in a plethora of tools and artifacts to be applied or interpreted. Goncalves and Campos created a book that focuses on an often overlooked component – humans.

Overview of Book’s Structure

First and foremost, the book was created for project managers. The first chapter addresses the ever present concept of change, and even references Heraclitus, as many change books do. However, the authors fill in the 2,500 year gap by discussing different generations of change management in business as well as identifying contributions from social science, anthropology, and psychology.

The ensuing chapters are structured much like the PMBOK. The dot(.) format is applied – for example, 3.6.2 defines the Project Organization Chart. Also like the PMBOK, the charts and graphics are simple but effective. The familiarity of style enables project managers to focus on the material without wading through paragraphs of prose wondering how the concept applies to projects – there are chapters on Initiation and Planning, Execution, Implementation, and Closing. Further chapters address communication, conflicts, creativity, and competencies, as well as other topics. These discussions enable a PM to apply the addressed tools where they are most important, to the people.


The driving force to the book is that every project, every organization, and every result has one thing in common – people. If a PM is not working with people, the project is already in trouble. All the project tools and reports will not help if the human aspect is not being addressed. The authors discuss the human element for every process and explain the reason behind their suggestions.

To enact the human that is reading their material, the authors include a list of activities after many of the sections. Rather than simply providing a lecture, these specific actions encourage a PM to enforce the message behind the words which can help personalize the message to each individual reader. These activities may include more tools to employ and are a tremendous way to engage one with the material beyond receiving it, but to also understanding it.


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About the Reviewer

Danny Boswell

Texas, USA




Danny Boswell has spent 25 years working within all aspects of IT project delivery – defining the project, securing the funding, designing the solution, coding, testing, deploying, and analyzing the result. Fifteen of those years have been on PM teams or program management. He is currently a cybersecurity program manager. Danny is a member of the Dallas PMI and has a business degree in Finance and an MA in History of Ideas.


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