The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems


developing-creative-solutionsBook Title: The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems 

Authors:  Kathleen B. Hass
Publisher:  Management Concepts Press
List Price: US$ 42/-
Publication Date: 2011
ISBN: 978-1-56726-349-7

Reviewer: Rukhman Ejaz Malik

Review Date: 10/14/2012

Introduction to the Book

The main emphases of this book revolve around the transformation of enterprise business analyst from a tactical, business-focused role to a creative & innovative leadership role.

To manage this transformation, this book presents the path to this transition and the tools to accomplish it.

Overview of Book’s Structure

The entire book is divided into four parts. It starts with the insights into the profession of business analysis. Part 1 presents the current role of business analyst (Chap 1), business analyst’s role from strategy development to strategy execution (chap 2) and suggesting adaptive business analyst for complex project activities (chap 3).

Part 2 contains five chapters focusing on business analyst’s role as creative leader. This includes business analyst as change agent, visionary, and credible leader (Chap 4), fostering team creativity (chap 5), cultivate creativity and innovation in multisite teams (chap 6), tools and techniques to ignite creativity at all levels of the organization (chap 7) and finally managing requirements elicitation to ensure understanding (chap 8).

Part III presents the strategies to foster innovation. It include the ideas of developing products for competitive advantage(chap 9), case for business analyst to help companies to become innovation driven organization(chap10) followed by communication strategies for business analyst to secure management support and approval (chap 11).

Finally Part IV explores innovation driven business practices. Its starts with looking into ways to develop business analyst’s capability and maturity (chap 12), followed by describing the elements needed to build a mature business analysis practice that focuses on innovation. Lastly, it examines the elements of innovation driven portfolio management and the use of center of excellence that works towards best practices of both business analysis and complex project management.

Highlights: What I liked!

I think the most valuable concept presented by Hass in this book is the paradigm shift in the nature of leadership role by single person to that of high performing shared leadership team of experts capable of providing vision, professional competence & credibility, creative thinking as well as producing sustainable change and desired business results. Business analyst being the permanent member of this core team should act as project leader, change agent and creator of innovating thinking for problem-solving and decision-making processes at every level of the organization.


To read entire Book Review (click here)

About the Reviewer

rukhman-ejaz-malikflag-usaRukhman Ejaz Malik, PMP

Rukhman Ejaz Malik is a project management professional with 15+ years of working experience in Education development projects as well as IT and Supply Chain projects with international scope. Domain expertise is in Education planning & management, Geographical information system, Enterprise/web portals, information management, and NetApp storage technologies. Work Experience includes over nine years for United Nations Refugee Agency (UNHCR) at different locations including its Headquarter in Geneva Switzerland, and seven years in the education planning and management sector. Rukhman has an M.S Physics and has completed Post Graduate level studies in Information Technology and Education Planning and Management.  He can be contacted at email: [email protected].

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