Project Stakeholder Management


By Dr. T D Jainendrakumar

Madhyapradesh, India


What is Stakeholder Management?

Stakeholder management is the processes required to identify the people, groups, or organizations that could impact or be impacted by the project. Analyze stakeholder expectations and their impact on the project. Develop appropriate management strategies for effectively engaging stakeholders in the project decision and execution

Identify Stakeholders

This is the first process in this knowledge area coming under the initiation process group to

Identify all the people or organizations impacted by the project: e.g., Customers, Sponsors, Team Members, Suppliers (Internal & External), and Labor unions etc.

Identify Stakeholders: Inputs

    1. Project Charter (provides information about internal & external involved parties
    2. Procurement Documents (to find out parties involved in procurement and other details)
    3. Enterprise Environmental Factors(e.g., organizational culture, industry standards,… etc)
    4. Organizational Process Assets (stakeholders register templates, lessons learned, old project documents, … etc)

Identify Stakeholders: Tools & Techniques

  1. Stakeholder Analysis: gathering & analyzing information to determine stakeholder in 3 steps:
    • Identify all potential stakeholders & relevant information (roles, departments, interests, knowledge levels, expectations & influence levels).
    • Identify potential impact or support each stakeholder could generate (power-interest)
    • Assess how key stakeholders are likely to react or respond to various situations
  2. Expert Judgment: groups or individuals specialized in certain areas such:
    • Senior management
    • Subject matter experts
    • Industry groups and consultants
    • Professional and technical associations
    • Project managers with experience in similar projects
    • Identified stakeholders.
  3. Meetings (To identify stakeholders and their power & interest)


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About the Author

T D Jainendrakumar, PhD (hon)



T D Jainendrakumar
, Hon’ PhD, MCA, PMP is an international PMP trainer, EX-Scientist/Principal Scientist/Joint Director, N.I.C, Ministry of Information and Communication Technology, Government of India. At present he is working as the head of the department, Department of Computer Science and Applications in the St. Joseph’s College of Engineering and Technology, Palai, Kerala, India.

He has over 25 years’ of extensive experience in the areas of IT Project management in e-governance at Ernakulam District Collectorate, District Courts of Kerala, Central Administrative Tribunal Ernakulam, Rajeev Gandhi National Drinking Water Mission (400 crore project), New Delhi and Principal Systems Analyst in National Informatics Centre, Madhya Pradesh State Centre especially in the following areas of specialization: IT practice management (Project Management Methodologies, Tools and techniques, Standards & Knowledge);IT Infrastructure Management (Project Governance, Assessment, Organizational Instructions & Facilities and Equipment’s); IT-Resource Integration Management (Resource Management, Training & Education, Career Development & Team Development);IT-Technical Support (Project Mentoring, Project Planning, Project Auditing and Project Recovery); and Business Alignment Management (Project Portfolio management, Customer Relationship Management, Vendor Management & Business performance management).

Teaching Project Management & ICT Subjects for professionals and post graduates. Holding a degree in Master of Computer Applications (MCA), a three year post graduate course dealing with software Engineering and Project Management from a premier institute Anna University Campus, Chennai, India.

He is a PMP of PMI USA since 2008. Resource person of PMI, you can see his name in the PMBOK 4th edition and 5th edition published by PMI, USA under the list of contributors for project management. Scored 4.11 out of 5 in the project management (2005) examination conducted by brainbench.com, secured a Masters Certificate in Project Management, and is one among the top scorers (First in India and 3rd position in the world in the experienced category).

Published paper in UNICEF in 1995, and published many international journal papers in PM World Today since 2008 having cumulative index factors more than 2 in the areas of specialization of Project Management & Information Technology.

Holding a Hon’ Doctorate from Cosmopolitan University, USA in Project Management & Information Technology. Presently working as an independent project management consultant and an International Project management (PMP) trainer. Provided PMP training to the senior officials of big MNCs like M/S. Earnest & Young and He is a visiting professor and sharing his knowledge and experience and to handle classes in Management Information Systems, Quality Management, Project Management and Software Engineering to some of the big universities. He can be contacted at [email protected].

To view other works by this author, visit his author showcase in the PM World Library at http://pmworldlibrary.net/authors/t-d-jainendrakumar/