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PROJECT MANAGEMENT MATHEMATICAL MODELS FOR THE CUSTOMER

FEATURED PAPER 

By Prof Vladimir I. Voropaev, PhD

and

Yan D. Gelrud, PhD 

Russia
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SUMMARY 

The article considers the mathematical models intended for managing project activity at all stages having one interested party, project customer involved. For the first time, the problem of managing project and product configuration is explicitly formulated and stated. Use of these models is aimed at increasing the efficiency of customer’s activity; using these models ensures implementation of relevant competences and attainment of the objectives set under various conditions of project environment.

KEYWORDS: Stakeholder, project management mathematical models, project management competencies.

INTRODUCTION 

In [1] an attempt is taken to structure the features of the main interested parties (stakeholders) and taking those into consideration to construct project management mathematical models. Examples of such models have been built for investor, customer, project team, main contractors, suppliers and regulating bodies.

We have also pointed out that the choice of methods and tools of project management is determined to a large degree by management of which interested party we are looking at in each case. Different interested parties in a project differ in their expectations, roles, degree of responsibility and actions. This is due to the different goals, success criteria and self-evaluation of reaching their own goals, different values and strategies to achieve the goals. These differences significantly impact setting the project tasks, the management problem-solving methods, tools and technologies used oriented towards theirs specific needs. But when modeling the activity of an individual interested party there may exist different alternatives of formulating these tasks connected with different conditions in which the project is carried out. Other than that, methods of implementation of optimal decision-making problems are also of considerably multivariate nature.

The article proposes the mathematical models intended for managing project activity at all stages having one interested party, project customer involved. For every suggested alternative particular condition which the given model is adequate to and at the same time, methods of finding solution, which could also be multivariate, are proposed and analyzed. Use of these models is aimed at increasing the efficiency of customer’s activity; using these models ensures implementation of relevant competences and attainment of the objectives set under various conditions of project environment.

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About the Authors 

VLADIMIR-VOROPAJEVflag-VLADIMIR-VOROPAJEVVLADIMIR VOROPAJEV 

Author, Professor, International PM Expert

Founder, Former President, Chair – SOVNET

Former Vice President – IPMA

Full Member, RussianAcademy of Natural Sciences

Moscow, Russia 

Professor Vladimir Voropajev, PhD. is Founder and former President and Chairman of the Board of the Russian Association of Project Management, SOVNET. Dr. Voropajev is professor of Project Management at the State University of Management, Moscow, Russia.  He is also Head of the Program and Project Management Faculty for the Russian State Academy’s Program for Professional Retraining and Professional Skill Development for Executives and Specialists in Investment Fields.  He is a full member of the Russian Academy of Natural Sciences on Information Science and Cybernetics, and of the International Academy of Investments and Economy in Construction. From 1991 to 2001, he was Vice-president and a member of the Executive Board of the International Project Management Association (IPMA), the global federation of national PM associations based in Zurich, Switzerland. He is the First Assessor for several IPMA certification bodies. In 2005 he was awarded IPMA Honorary Fellowship Award. He is also an honorary Fellow of the Indian Project Management Association and a past member of the Global Project Management Forum Steering Committee.  During his 40 years of engineering, scientific, teaching and consulting activities, he has published over 250 scientific research works including 7 monographs and 5 textbooks about the organization and planning of construction, information systems, and project management.  Vladimir serves on the editorial boards of several international project management journals, is a frequent participant in PM conferences worldwide, and provides ongoing counsel and support to PM professional leaders in Azerbaijan, Kazakhstan, Ukraine, Yugoslavia and several other countries.  Professor Voropajev can be reached at [email protected]

flag-russiayan-gelrudYan D. Gelrud

South Ural StateUniversity

Chelyabinsk, Russia

Mr. Yan Gelrud was born in 1947 in  Birobidjan (KhabarovskTerritory). In 1965 he finished a school of mathematics and physics at Novosibirsk. In 1970 he graduated from the mathematical faculty of university at Novosibirsk on “Mathematics” speciality. From 1970 to 1991 Yakov was working in the Research Institute of automated control systems as a head of mathematical division. He took part in creation and adoption of more than 100 automated control systems in different branches of industry.

From 1991 to 1997 Mr. Gelrud was doing business, being director general of “URAL-ASCО-SERVICE”.  Since the 1st of September 1997 till now he works as a professor of the “Enterprise and management” department in SouthUralStateUniversity. He teaches a multitude of disciplines, such as “Mathematics”, “Theory of probability and mathematical statistics”, “Econometrics”, “Economic and mathematical methods”, “Mathematical methods of decision-making”, “Bases of decision-making methodology”, “Economical evaluation of investments”, “Mathematical methods and models of project management”, “Studies of managerial systems.”

Yan Gelrud has more than 100 publications and speeches on seminars and conferences of different level. His monograph “Project management in conditions of risk and uncertainty” was published recently.  He can be contacted at [email protected]