The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance

PM WORLD Book Review

pmwj22-may2014-Leinweber-IMAGE1 BOOKBook Title:  The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance
Author:  Tristan Boutros and Tim Purdie
Publisher:  McGraw Hill Education
List Price:   Not Listed        Format:  hard cover; 382 pages
Publication Date: 2014       ISBN: 978-0-07-181766-0
Reviewer:      Fred Leinweber
Review Date:              March 2014

Introduction to the Book

The Process Improvement Handbook provides a thorough primer for a wealth of products and best practices in the area of Process Improvement.  The idea of a “Blueprint” from the subtitle denotes correctly that this book offers a rich source of tools and techniques for enhancing management, quality systems and process improvement initiatives.

Overview of Book’s Structure

The book is divided into four sections.  The first and second sections are introductory and a discussion of organizational concepts and of the aptly titled concept “Creating a Process Ecosystem”.  The third provides case study examples. The fourth section provides exhibits, a glossary, and an authoritative index.

The book as a whole provides a great tool kit for process enhancement.  It holds true to the opening sentence: “Anything that is of value is produced by a process”.  The step-by-step methodology advocated in the book builds on itself through the structure of the four sections.  In doing so it makes an important acknowledgement to the primacy of not just process, but of culture within an organization.

Highlights: What’s New in this Book?

Within the evaluation of process tools and their place within an organization there is a distinct reflection on what context is necessary organizationally to allow the respective technique to achieve fullness.  The foundation of a set of “core values” allows the reader from the introduction on to better integrate the tools provided and to derive meaning rather than just to pile functional concepts on top of each other.


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About the Reviewer

pmwj22-may2014-Leinweber-IMAGE2 REVIEWERFred Leinweber, PMPflag-usa

North Texas, USA

Fred Leinweber has been in the project management field for more than 10 years, and earned his PMP certification in 2007. His experience ranges from supply chain, to general operations, and quality management systems.  Fred resides in the Dallas/Fort Worth area. Fred may be contacted at: [email protected]. 

Editor’s note:  This book review was the result of cooperation between the publisher, PM World and the Dallas Chapter of the Project Management Institute (PMI Dallas Chapter – www.pmidallas.org). Authors and publishers provide books to PM World; books are delivered to the PMI Dallas Chapter, where they are offered free to PMI members to review; book reviews are published in the PM World Journal and PM World Library.  PMI members can keep the books as well as receive PDUs for PMP recertification when their book reviews are published.  PMI Dallas Chapter members are generally mid-career professionals, the audience for most project management books.  If you are an author or publisher of a project management-related book, and would like the book reviewed through this program, please contact [email protected].