Lean and Digitize: An Integrated Approach to Process Improvement


lean-and-digitizeBook Title:  Lean and Digitize:  An Integrated Approach to Process Improvement

Author:  Bernado Nicoletti

Publisher:  Gower Publishing Ltd.

List Price:   US$124.95

Format:  hard cover; 232 pages

Publication Date:   December 2012

ISBN: 978-1409441946

Reviewer:      Michael DeTuncq

Review Date:              January 27, 2013

Introduction to the Book

Lean Thinking and Six Sigma provide a methodology for analyzing and optimizing physical and organizational flows.  Bernado Nicoletti presents a model that integrates information and communications technology (ICT) with Lean Thinking and Six Sigma in a manner that helps rather than hinders process improvement processes.

This book introduces “Lean and Digitize” as the method to accomplish this.  Nicoletti contends that Lean and Digitize solves the problems of “incomplete alignment of ICT with process improvement initiatives, initiative redundancy, Excessive time lost in the analysis and implementation phases, and the difficulties in the measuring and verifying control improvements.”

Overview of Book’s Structure

Lean and Digitize consists of eleven chapters.  The book is organized into four sections.  The first section is just one chapter.  It is an overview of Lean Six Sigma principles.  The second section deals with the theory of Lean and Digitize.  The third section deals with implementing Lean and Digitize.  The fourth section covers examples of Lean and Digitize in action.

Highlights: What’s New in this Book

The book is well researched and documented.  It presents the Lean and Digitize process as the next step in the progression from Lean to Six Sigma to Lean Six Sigma.  The main factor in this evolution is the addition of information and communications technology (ICT) to the Lean Six Sigma processes.  Bernardo Nicoletti’s contention is that ICT generally not applied to Lean Six Sigma projects because “Practitioners considered it dangerous because it introduced rigidity to the processes.”

The Lean and Digitize method consists of 6 macro phases and 21 micro phases.  The macro phases are: 


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About the Reviewer

michael detuncqflag-usaMichael DeTuncq, PMP, PMI-ACP 

Michael DeTuncq is the founder and former owner of Hit! Run! Score!, Inc., an eCommerce team sporting goods business.  He has broad based leadership and project management experience in Information Technology, eCommerce, Retail, Mobility, Internet Marketing, and Business Operations.

Editor’s note:  This book review was the result of cooperation between the publisher, PM World Inc and the Dallas Chapter of the Project Management Institute (www.pmidallas.org). Publishers provide books to PM World, books are delivered to the PMI Dallas Chapter where they are given to chapter members who commit to providing a book review in a standard format; the reviews are published in the PM World Journal and PM World Library.  Since PMI Dallas Chapter members are generally mid-career professionals, they represent the intended audience for most PM books.  If you are an author or publisher of a book related to program or project management, and would like the book reviewed through this program, please contact [email protected].