Increasing Business Agility

Increasing Business Agility through Organizational Restructuring and Transformation

Strategies to Transform Organizations


Badri N. Srinivasan and Chandan Lal Patary

Bangalore, India



In today’s VUCA (volatility, uncertainty, complexity and ambiguity) world, every organization has to reorient itself on account of the changing business landscape. Due to the changing market context, new threats may be introduced and the old operating model will not enable the organization to act rapidly. Organization must explore opportunities to minimize waste, reduce handovers, improve transparency, reduce bureaucracy, and empower people. In order for the organization to still maintain its relevance in the market, it has to optimize its operating models and restructure itself by introducing new frameworks, tools, processes and roles and responsibilities. Team members have to redefine themselves in all the departments ranging from software development, project management, HR, Finance across the entire value stream till the CXO office.

This paper has been developed based on live experience and real time implementation which is proven at the workplace, specifically for large enterprises in the Information Technology domain.

This paper will highlights the following aspects –

  1. WHY Change? How to construct a Bigger Purpose
  2. How can we make the organization nimble to enhance business agility?
  3. How to identify silos in the organization and remove barriers
  4. How the cultural and mind-set change will happen
  5. How the various roles will enable organizations to deliver faster and improve business agility
  6. Proposed framework to address these issues
  7. Benefits of using the framework for organizational restructuring and transformation like organizational alignment, team agility and business synergies

By adopting a suitable framework, the organization will be able to reinvent itself to meet the changing market requirements and enhance customer delight.


“In today’s globalised, free-market economy, the ability to satisfy changing customer expectations is considered as the core ability that will ultimately improve the bottom line for the organization. If you’re not agile, you can’t do it, because customer expectations are never static.”

On account of the growing complexity and the persistent pace of change in the global economy, it is clear that all organizations, including service firms, government agencies, and non-profits – and the teams within them – need to develop higher levels of agility in order to manage the rapid changes in the market place.

Software has conquered the world and most of the businesses today are more or less software driven or are dependent on software. Software agility is thus an integral part of business agility.

Figure A helps to understand our current position as an organization. At the strategic level, we need to analyse and do a course correction, as and when needed.

Figure B demonstrates the strategic tool which helps leaders undertake a deep dive into the various factors affecting the organization.


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About the Authors

Badri N. Srinivasan   

Bangalore, India


Mr. Badri N. Srinivasan
is currently working as AVP and Enterprise Agile Coach at Societe Generale Global Solutions Center (SG GSC), Bangalore and Karnataka, India. He is leading the Agile Center and is responsible for the implementation of continuous delivery and agile practices in the organization. He has 20+ years’ experience and has extensive experience in process implementation and organizational change management processes and process improvement initiatives in the travel, retail, manufacturing, real estate, mortgage and banking, healthcare and financial services domains. He is a Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP) ® from the Project Management Institute (PMI), USA and a certified Six Sigma Green Belt (SSGB). His extensive experience includes coaching, managing, mentoring and training ScrumMasters, product owners, and project/program managers and implementation of enterprise agile practices in the organization. He has published numerous articles in various magazines/online forums – Scrum Alliance, InfoQ, PMI – Knowledge Shelf, DZone, Agile Record, Agile Journal, Sticky Minds, techwell.com and Methods and Tools. He can be reached by email at [email protected], and through his LinkedIn Profile – https://in.linkedin.com/in/badrisrinivasan.


Chandan Lal Patary

Bangalore, India


Mr. Chandan Lal Patary
currently working as Enterprise Agile coach at Societe Generale. He has deep experience in developing Software applications across various domains and has successfully executed many Projects. Chandan has worked on domain like Banking, Healthcare, Aerospace, Building automation, Power automation, Industrial Automaton under real time mission critical product development to large scale application development. Chandan has 18+ years of industry experience. He is certified PMP from 2008, Green Belt certified holder from 2005. Chandan is an agile practioner and Certified Scrum Master from 2011. Chandan holds a Bachelor’s from National Institute of Technology (NIT-Agartala) in Electrical Engineering. He has completed one year Executive General Management program from IIM-Bangalore in 2007. He has published 17+ technical papers (including PMPC2012, 2013, 2014), posted 193 Linked-in blogs. He was speaker at various forums (India Agile week- 2013 and 2015, Software Test Conference-STC2014, Regional Scrum Gathering 2015, and PMPC2013). He can be reachable through email/LinkedIn: [email protected]