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Horizontal Violence and Project Success

FEATURED PAPER

An Investigation into the Relationship between Horizontal Violence and Project Success: Emotional Intelligence Mediating Role

By Amna Shahid, Saif ul Amin and Asiya Sohail

KP and Punjab, Pakistan

 


ABSTRACT

Purpose: Current study examines the quantitative relationship of horizontal violence, and emotional intelligence with project Success. The project’s success can be measured efficiency and effectiveness of employees, how well they perform their tasks in order to achieve organizational goals.

Methodology: This model is empirically tested using data collected from bank employees working in Gujranwala Division, Punjab, Pakistan. The target population consisted of 633 bank branches in 20 public and private banks and the sample is calculated as 240 branches.

Finding: Outcomes showed a significant relationship with emotional intelligence, and horizontal violence with project success. Research results also showed that emotional intelligence has a partial mediating effect relationship between the horizontal violence and the success of the project. According to the conclusions of the research study, horizontal violence negatively affects the success of the project.

Practical Implication: The discoveries can consequently help project manager to understand and consider the emotional intelligence and behaviors in project management sector. The current study also helps upcoming research in this new discipline of project management.

Keywords: Emotional Intelligence, Project Success, organizational climate, Horizontal Violence, banking employees.

INTRODUCTION

The aim of the research is to investigate the link between the perception of the experts of project management that are exposed to the threat, and project success in a project environment. The threat in this context can be defined as expectations of imminent change in the state less favorable than the status quo. It can be environment, arising either from natural causes or from a macro-political factors that affect the individual, by the way, or it may be expedient, aimed at individuals either to compel their behavior or out of malice. If in the context of the workplace, the threat is purposeful, with the intention of shaping behavior, there is an implicit assumption that improved project success will result.

If organizational behavior and related factors that influence the subjective experience of project management professionals that are involved in a particular project actually affect their contribution to its results, then the knowledge of the nature and interactions between these factors can potentially have a direct positive influence on the victory and success story of the project through the adoption of appropriate management behavior.

Emotional intelligence is the aptitude to identify the importance of feelings and their interactions, and therefore resolve difficulties on their origin. Years at that time there was a mounting interest in the theory of emotional intelligence. Goleman (1995) did a lot of contributions and exploration of this theme. The business institution also displayed a collective attention to emotional intelligence, which is seeking substitutions to build new and improve competitive compensations in their ground of action.

Goleman (1998), studying with emotional intelligence, establishing a context of emotional intelligence, which indicates how the potential of entities to obtain the skills of self-awareness, self-management, social awareness and relationship management translates into on-the -job success. Emotional intelligence plays an important role in the success of executives in the workplace in order to develop a positive working attitude, behavior and results, including better performance in the workplace (Carmeli, 2003). Leaders with high emotional intelligence skills are just as satisfied with their work (Nowack, 2006). Individuals with high emotional intelligence experience continuous positive moods and feelings that generate higher level of satisfaction and well-being in comparison with individuals who suffer from anger, depression and frustration (Derman 1999; Carmeli, 2003).

Problem statement

Up to the best knowledge of the researchers, Emotional Intelligence has not been studied as an intermediary between the relations of organizational climate and horizontal violence with the success of the project, respectively. However, in limited studies it was found that in which it was studied the relationship between organizational climate and project success. Current study links this theoretical difference by examining the association horizontal violence as a predictor of Emotional intelligence and its impact on the project Success. The banking sector of Pakistan is one of the leading players in the financial sector and plays an important role in the development of the country. In comparison with the last few decades, new banks are appearing every day and thus increase competition among banks, which leads existing banks to rethink their existing strategies, policies, systems, structures, means etc.

Purpose and objective of the study

The purpose behind this study is to include information towards the key parts of Project Success i.e., Horizontal Violence, Emotional Intelligence and Organizational Climate. The primary purpose behind the study is as follows:

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About the Authors

pmwj47-Jun2016-Shahid-SHADOW
Amna Shahid

Gujranwala, Punjab, Pakistan.

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Amna Shahid
is currently a teacher in Govt. sector Gujranwala, Pakistan. She completed MS in Project Management from COMSATS, Institute of Information Technology, Islamabad, Pakistan. Amna is interested in such research areas as emotional intelligence, project management, software integration, interdisciplinary/experimental approaches to teaching ESP, education, and new technologies.

 

pmwj47-Jun2016-Shahid-AMIN
Saif ul Amin

Nowshear, KP, Pakistan.

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Saif ul Amin
is a project management specialist and research scholar who works in the public sector of Pakistan. Saif graduated from the COMSATS, Institute of Information Technology, Islamabad, Pakistan with the MS degree in Project Management. He has been interested in conducting researches in project performance, project human resource management, leadership style and behaviors, new technologies, project team performance, engagement and team building. Feedback for improvement is always welcome at [email protected]

 

pmwj47-Jun2016-Shahid-SHADOW
Asiya Sohail

Islamabad, Punjab, Pakistan.

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Asiya Sohail
is a lecturer in the Management Sciences department at COMSATS, Institute of Information Technology, Islamabad, Pakistan. She has a rich and extensive classroom teaching multiyear experience with supportive and interactive teaching style. She is also attached with the Faculty of Higher Studies (FHS). She is a course instructor and also a member of defense Committee for the evaluation of M.Phil. and Ph.D. theses. Her interests are reading, writing research methodology, quantitative and qualitative techniques, and any form of expressive art. Contact [email protected]