Flexible Contracts for NWOWS Implementation

A Good Idea Only at First



By Clémence Lambin

SKEMA Business School

Paris, France



New Ways of Working (NWOWs) bring a fresh look to the methods of work, with the great development of teleworking, co-working in third places and non-fixed offices. Their implementation by companies through a project brings a question about the management of contracts with the different stakeholders of this project. We analyse and compare the traditional approach of negotiating contracts, a new approach based on flexibility, and the possibility to create an informal change. This paper shows that even if the project is about a flexible and innovative product/service implementation, the traditional negotiation of every need and outcomes of contracts with every stakeholder is still an appropriate approach.

Keywords: Adapting contract, Project management, Co-working & teleworking, Big company, Flexible contracts, Third places, Change management


In 2011, a study revealed that between 20 and 35% of employees of Anglo-Saxon companies were working at home, according to Felix Traoré. Teleworking is an increasing practice and is considered as part of the New Ways Of Working (NWOWs). NWOWs especially correspond to a global change in the ways of working, promoting flexibility in terms of time, space and management, autonomy, and nomadism.

This model, used to be mostly attributed to start-ups and small companies may be visible with teleworking, co-working and creation of third places for example. Since about a decade, NWOWs (New Ways Of Working) are being more and more implemented in big companies.

In this context, the promotion of these new practices to employees passes through a project in the company. In big companies, it is usually upon the wish of top management or the Human Resources (HR) division, and covers many aspects of the company’s life. Indeed, NWOWs may be implemented for example through the authorizing and / or the promotion of teleworking, co-working in third places or even creating a third place within the company’s building, and the abandonment of fixed offices for employees within the building. These examples constitute the physical and visible aspects of the NWOWs, to which interest is given in this paper.

A project toward NWOWs implies to reconsider existing contracts, and to establish new ones, especially in terms of Information Technology (IT), HR, Procurement and Facility Management. It is thus considered that Contract Management becomes an important part of the said-project. Unlikely, it mostly appears that each department arranges or adapts existing contracts, or creates new ones, by its side. Contract management should then inquire about the changing or new needs consequential of the establishment of NWOWs and then adapt contracts, or create new ones, in collaboration with departments.

  1. Problem definition

To summarize, this research paper aims to analyse and answer the following issues:

  • What areas of companies are the most affected by NWOWs?
  • What solutions may be used to be able to adapt contracts to the needs, quickly and simply?


To read entire paper, click here


Editor’s note: Student papers are authored by graduate or undergraduate students based on coursework at accredited universities or training programs.  This paper was prepared as a deliverable for the course “International Contract Management” facilitated by Dr Paul D. Giammalvo of PT Mitratata Citragraha, Jakarta, Indonesia as an Adjunct Professor under contract to SKEMA Business School for the program Master of Science in Project and Programme Management and Business Development.  http://www.skema.edu/programmes/masters-of-science. For more information on this global program (Lille and Paris in France; Belo Horizonte in Brazil), contact Dr Paul Gardiner, Global Programme Director [email protected].

How to cite this paper: Lambin, C. (2018). Flexible Contracts for NWOWS Implementation: A Good Idea Only at First, PM World Journal, Volume VII, Issue X – October.  Available online at https://pmworldjournal.net/wp-content/uploads/2018/10/pmwj75-Oct2018-Lambin-Flexible-Contracts-for-NWOWS-Implementation.pdf


About the Author

Clémence Lambin

Paris, France



Clémence Lambin
is a student of Project and Programme Management and Business Development in Skema Business School (Paris, France). She was previously studying hospitality and tourism. She thus combines competences and knowledge about these two domains, to enter the professional life. She can be contacted at [email protected].