Does Your Leadership Measure Up?: Benefits and Pitfalls of 3 Leadership Styles


By Barbara Trautlein, PhD 


The top five leaders most admired by the world’s business executives are Winston Churchill, Steve Jobs, Mahatma Gandhi, Nelson Mandela  and Jack Welch – in that order, according to the 2013 Global CEO Survey conducted by PwC.

The qualities the surveyed CEOs most admired? Strong vision, motivational, caring, innovative, persistent and ethical. These results tell us a lot about what it takes to be a strong business leader in today’s rapidly changing global marketplace.

The respondents cited a broad range of qualities to describe the same individual leaders, which tells us they recognize that today’s leaders need a combination of strengths. Contemporary leaders must have a high CQ – Change Intelligence.

Today’s marketplace is in a state of constant change, and successful companies are those that can also respond and quickly adapt to the changes around them. That requires leaders who are able to lead with the head – focusing on the big-picture goal and business objectives; the heart – knowing how to engage, coach and motivate people; and with your hands – providing the tactical tools and skills necessary like a project manager.

People tend to be stronger in one or two of those areas and weaker in the others. We need to identify our weak areas and work on strengthening them.  To do that, you must ask yourself: “Are you a head, heart or hands leader?

Here are three of the seven CQ leader styles, their strengths, weaknesses, and a coaching suggestion for each.

The Coach (heart-dominant)


  • Encourages people to join in discussions, decisions
  • Steps in to resolve process problems, such as conflict
  • Listens to all viewpoints
  • Recognizes and praises others for their efforts
  • Helps reduce stress by lightening the mood



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About the Author 

barbara-trautleinflag-usaBarbara Trautlein, PhD.

Barbara Trautlein is author of the book: Change Intelligence:  Use the Power of CQ to Lead Change that Sticks, and a change leadership consultant, international speaker and researcher. She helps all levels of leaders in achieving their personal and professional goals, from Fortune 50 companies to small- and mid-sized businesses, in industries ranging from steel mills to sales teams, refineries to retain, and healthcare to high tech. Trautlein has a PhD in organizational psychology from the University of Michigan and more than 25 years of experience helping businesses lead change.  Learn more at www.ChangeCatalysts.com.