Communication for Continuous Improvement Projects


pmwj33-Apr2015-James-BOOKBook Title:   Communication for Continuous Improvement Projects
Author: Tina Kanti Agustiady
Publisher: CRC Press – Taylor & Francis Group
List Price:  $94.95
Format: Hardcover, 320 pages
Publication Date:   October 2013           
ISBN: 9781466577756
Reviewer: Patrick James
Review Date: March 2015




We all know the importance of communication and specially communication in managing project. Communication plays a very important key role in the success of any project. Significant numbers of projects have failed because of poor communication. Not only that but effective and attentive listening is equally important.

This book emphasize on effective communication which is important for the success of any project. You may have the best tools and experienced project lead but without proper and effective communication, there is always a high risk of project failure.

Tina Agustiady, an expert in lean six sigma and continuous process improvement guru, has summarized this book in such a way that it is very easy to follow and understand the concepts. Even though most of the examples and references are from the manufacturing industry, still same continuous improvement methodologies and concepts can be easily adopted by any organization across the board.

Overview of Book’s Structure

This book consists of 12 chapters with real time and easy to understand business examples, with charts, graphs and tables. Author has summarized the major concepts from effective communication to emphasis on best-in-class practices, maintaining sustainability, empowering employees. Tina has highlighted the importance of managing project teams and project sponsors in the similar way you would manage a project itself, by effective communication, how to build trust in your team, how to change status quo, how to empower decision making. Tina has also shared her experience and knowledge about visual communication as well as lean six sigma and TPM (Total Production Maintenance).


To read entire Book Review (click here)



About the Reviewer


Patrick James

Texas, USA



Patrick James MBA, PMP, graduated from Punjab University in Lahore, Pakistan, with a major in Mathematics & Statistics; he has an MBA in Marketing from Preston University. He earned his PMP Certification in 2014. 8 years ago while working as an analyst he slowly started advancing his true passion to work as a project manager and to manage complex and challenging projects. Over the last 5 years he has successfully managed several Business Process Improvement and re-engineering projects. He likes working with cross functional teams in a collaborative environment. Patrick is an active member of the Project Management Institute (PMI®) and the PMI Dallas Chapter. He likes to read articles & books on Project Management, IT and Business Optimization. Patrick can be contacted at [email protected]


Editor’s note: This book review was the result of a partnership between the publisher, PM World and the PMI Dallas Chapter. Authors and publishers provide the books to PM World; books are delivered to the PMI Dallas Chapter, where they are offered free to PMI members to review; book reviews are published in the PM World Journal and PM World Library. PMI Dallas Chapter members can keep the books as well as claim PDUs for PMP recertification when their reviews are published. Chapter members are generally mid-career professionals, the audience for most project management books. If you are an author or publisher of a project management-related book, and would like the book reviewed through this program, please contact [email protected].