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E2e project managers are the key to ensuring the delivery of strategic projects

By Abid Mustafa

UAE

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Companies spend a lot of time and effort establishing PMOs and devising project methodologies that enable them to deliver their strategic initiatives. Often, such initiatives span the length and breadth of the organization, are complex in nature and are extremely cross-functional in their implementation. It is common for such projects to run across three domains namely: Commercial, Technology and Support. This poses  a great challenge for executives in appointing the right type of project manager to take the helm of responsibility and delivery. Which naturally leads to a typical discussion about how such projects should be organized. Figure 1.0 illustrates a common project organizational chart that is used to deliver end-to-end (e2e) initiatives.

Executives quickly realize (some after repeated failure) that existing project managers that reside in line functions, are limited in their ability and knowledge to deliver initiatives that run e2e. At this juncture, various models are discussed and debated. These include:

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ABOUT THE AUTHOR

Abid Mustafa

Author

Abid Mustafa is a seasoned professional with 18 years’ experience in the IT and Telecommunications industry, specializing in enhancing corporate performance through the establishment and operation of executive PMOs and delivering tangible benefits through the management of complex transformation programs and projects. Currently, he is working as a director of corporate programs for a leading telecoms operator in the MENA region.  Mr. Mustafa is currently based in Dubai and can be contacted at [email protected].