P/PM INDUSTRY NEWS
Software industry veteran executive Mark Upson joins business solutions leader
13 January 2015 – Toronto, Canada – Changepoint, a leading provider of professional services automation (PSA) and project portfolio management (PPM) solutions for the global business marketplace, today announced the appointment of Mark Upson as President. Equipped with over 20 years of B2B software executive leadership experience, Upson is now responsible for Changepoint’s global business strategy and operations.
“Over the course of his career, Upson has consistently proven his ability to successfully grow technology companies to all-time new heights,” said Jim Byrnes, CEO of Changepoint. “His experience and skillset make him an ideal choice to lead Changepoint’s charge into new markets and aggressively drive our continued growth in the global PPM and PSA technology segments where we already maintain leadership positions.”
The executive hire comes on the heels of Changepoint’s recent expansion to include market leading products in PSA and PPM across all technology delivery methods (i.e., on premise, hosted and SaaS) with the acquisition of Daptiv Solutions, LLC in August 2014. Currently, nearly a thousand customers of all sizes across multiple industries and six continents rely on Changepoint solutions to drive business advancements, make strategic and timely decisions, and increase productivity.
Upson (pictured right) was most recently the co-founder, President, and CEO of Scout Analytics, a leader in solutions for customer success management. There he was instrumental in driving the company’s remarkable growth and eventual acquisition by ServiceSource in 2014. Upson achieved the same success in his previous role as President and CEO of PureEdge Solutions, building the company into a market leader in the business process automation space, culminating in a strategic acquisition by IBM in 2005. Upson also led the global sales and operations growth for CRM pioneer Onyx Software before and after its IPO in 1998.
“I’m joining Changepoint’s executive team on account of the tremendous confidence I’ve acquired through the evaluation process around the company’s solutions, talent and capacity for innovation,” said Upson. “Based on the quality, depth and breadth of Changepoint’s business solutions and the substantial growth potential of its respective markets, I’m enthusiastically looking forward to leading the company to all new levels of success in 2015 and beyond.”
Changepoint provides recognized market leading solutions in both Professional Services Automation (PSA) and Project Portfolio Management (PPM) complete with comprehensive and flexible delivery options that meet the various diverse needs of customers of all sizes, from small installations up to the largest and most complex enterprises. Thousands of enterprises count on Changepoint solutions to drive smarter business decisions, accelerate innovation, and increase efficiencies so they can effectively adapt to today’s rapidly changing economic conditions and competitive dynamics. Changepoint maintains operations in North America, Latin America, EMEA and APAC and services customers across six continents. For more information, visit: http://www.changepoint.com/.