Project Workflow Management, A Business Process Approach, 1st Edition


pmwj20-mar2014-martin-IMAGE1 BOOKBook Title:  Project Workflow Management, A Business Process Approach, 1st Edition
Author:  Dan Epstein and Rich Maltzman
Publisher:  J. Ross Publishing Company
List Price:   US$89.95          Format:  hard cover; 320 pages
Publication Date: 2014       ISBN: 978-1-60427-092-1 (hbk)
Reviewer:      Rodger L. Martin, JD, MBA, BSEE, PMP
Review Date:              Feb 2014

Introduction to the Book

Dan Epstein and Rich Maltzman combine Project Management Methodology with Business Process techniques and Workflow Management.  They provide detailed process diagrams with extensive narrative to explain the process steps.  They touch on most of the concepts contained in the PMI PMBOK.  However, they reorganize the methodology to improve on its application with business process and workflow concepts.

This is one of the few books that sensibly combines methodologies to produce a better approach.  It is a welcome addition to the tools available for the practicing PMP.

Overview of Book’s Structure

An introductory section provides a Project Management Workflow Overview and introduces the process approach, using the concept of Frames instead of Phases as used in the PMBOK.  This is a crucial and important concept.  Phases imply stand-alone sets of activities.  Frames provide a method for more iteration, which is how most projects actually proceed. There are four main frames, which contain various processes.  A chapter is devoted to each associated process within that frame, including:

  • Requirements (with 12 Processes)
  • Planning/High-Level Design (with 15 Processes)
  • Construction/Tracking (with 9 Processes) and
  • Closing Testing (with 2 Processes). 

Most of the book is devoted to the Requirements and Planning/High Level Design frames.  Several form templates are provided throughout the book.  The Appendix summarizes the Frames and the associated processes within the Frames.  One high level diagram links the interaction of all Frames.

Highlights: What’s New in this Book?

An improved approach to Project Workflow Methodology packages the Frame approach with supporting processes.  The book has no criticism of the inadequacies of the PMBOK approach to process interaction, although it should.  The authors were very generous in not pointing out the shortfalls of the waterfall approach.  The traditional waterfall approach to project management does not adequately handle the real world issues of process change.  Although the PMBOK approach refers to cycles and feedback, in practice, it is too linear to include iterative processes.  This book provides a well explained and enhanced approach. 


To read entire Book Review (click here)

Editor’s note:  This book review was the result of cooperation between the publisher, PM World and the Dallas Chapter of the Project Management Institute (PMI Dallas Chapter – www.pmidallas.org). Publishers provide the books to PM World; books are delivered to the PMI Dallas Chapter, where they are offered free to PMI members to review; book reviews are published in the PM World Journal and PM World Library.  PMI members can receive PDUs for PMP recertification by reviewing PM books.  PMI Dallas Chapter members are generally mid-career professionals, the audience for most project management books.  If you are an author or publisher of a project management-related book, and would like the book reviewed through this program, please contact [email protected]. 

About the Reviewer

rodger-martinflag-usaRodger Martin, JD, MBA, BSEE, PMP

North Texas, USA

Rodger Martin has a broad background in business, law, engineering and Project Management.  He is a retired US Air Force officer with expertise in rockets and National Ranges.  His work experiences include government, military, public corporations, small business consulting and high-tech non-profit organizations.  For the last 12 years, he has worked on Document Management, Knowledge Management and Process Management/Modeling projects for commercial companies.  He acquired his PMP certification in 2007.  He is also a certified Mediator. 

To see other works by Rodger Martin, visit his author showcase in the PM World Library at http://pmworldlibrary.net/authors/rodger-martin/